KNow Your Hot Tub

Flushing your hot tub pipes removes dirt, bacteria, and build-up. Always flush the pipes before cleaning the tub interior. Each pipe cleaner has specific instructions, so follow them carefully. We recommend using Hot Tub Pipe Cleaner. We suggest flushing your pipes at least once a year, ideally at the start of the season. After flushing, drain your hot tub completely.

Before draining, turn off the hot tub at the isolator. This prevents the pump from restarting and causing damage.

Check the manufacturer's instructions for your hot tub model. Most have a drain valve at the base or inside the cabinet. A submersible pump can speed up the process. Do not turn the power back on until the tub is refilled.

Once drained, remove dirt and debris using a damp cloth. For stubborn marks, use a soft cloth or tub scrubber with a surface cleaner.

Avoid household cleaning products as they may not be pH neutral and could damage the tub shell.

Remove the headrest cushion and wipe it down with water and a cloth. Clean the acrylic surface behind it as well. 

• Remove loose dirt with a high-powered hose. 
• Wipe down with water and a non-abrasive cloth. 
• Apply an approved hot tub cover cleaner, following the instructions on the packaging. 

Yes! Use a non-abrasive cloth and a neutral detergent to clean the panels. Ensure all detergent is wiped off. Never use a hosepipe on the panels, as water can damage the electro-mechanical parts behind them. 

Only turn the power back on once the water reaches the fill line or touches the bottom of the pillows. Ensure replacement filters are installed and drain valves are securely closed. 

Place your hosepipe in the filter housing unit to fill the internal pipes first. This helps prevent airlocks. Check your manufacturer’s guide for model-specific advice.